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Many organizations that have a process legacy or heritage in a particular model or standard have unintentionally created “chapels”, and eventually struggle to maintain multiple standards (ISO, CMMI, CobiT, EFQM, eSCM, ITIL, PMBOK, Six Sigma, ISTQB, etc.).

Some organizations may choose to focus on only one standard. But with service globalization, many discover the need to demonstrate compliance with multiple approaches and therefore seek convergence.

SHOREO, as driver for ITO, BPO and KPO transformations, provides clients with experienced consultants in process modelization and proposes certification services

  • At the high-level, we instill a management philosophy that emphasizes on process efficiency
  • At the process level, we help clients ensure convergence of their standard operational models
  • At the lower-level, we setup the tools and technologies that facilitate adherence to standards and enable agile change